Case Study – SKAM

For Bands and Artists the desire to connect with their fans has never been more important than during the last year with the lack of ability to perform live events.

Delivering your physical Audio and Merchandise is something The Pack Smart Group have specialised in for many years, with our dedicated Music Smart team we can manage the shipping of general store orders or one-off campaign releases and we also have the ability to chart report your sales for the UK, Ireland and France.

The Problem:

We received an enquiry from SKAM, a three-piece, hard rock band looking to find a distributor to fulfil their next release, the product required chart reporting and they wanted help

  • New Album release – How do we get it to our fans?
  • Requires Chart Reporting – Not registered to Chart Report
  • Focus on making music not shipping it – Not specialised in this area

Following a telephone call with Matt it was clear that the band were planning to launch a pre-sale on their new release and wanted assistance with the shipping of the orders, they also required the product to be chart reported and had been recommended to contact us by the chart reporting company.

Music Smart Solution:

Over many years we have worked with a wide variety of bands and artists providing pick and pack solutions for their pre-order campaign releases, we have honed the shipping times to ensure the product arrives with the fans in time for release and have a wide range of packaging solutions suitable for the safe distribution of audio.

We are able to integrate with Woo Commerce directly which was the sales platform the band were using meaning that the orders automatically download to our systems and simply sit as pending orders awaiting the arrival of stock and commencement of shipping in time for release.

As with all Music Pre-Orders we asked if stock could be with us 2 weeks ahead of release to ensure we had the relevant turn around time, due to matters outside of the bands control and post Brexit shipping problems the CDs were subject to delays arriving with us but we had excellent communication from Matt and we were still able to turn the project around swiftly and get the orders out to meet the chart reporting cut off. The end result was that the band went in at Number 6 in the Rock Charts and 39 in the physical sales which they were delighted with.

The Benefits:

  • We have experience in getting the products packaged and shipped
  • More time to focus on your music or next project
  • Quick turn around time
  • We are eligible to Chart report for the UK, Ireland and France
  • More competitive carrier rates

In Summary

Music Smart loves working with Bands and Artists to get their release out to fans, we understand how important the product is and how much the fans are looking forward to receiving the release ahead of the general public. Our aim is to make the outsourcing journey as smooth as possible so you can focus on your passion and promotion of your latest release and we can focus on the logistics.


Seánna and the team at Pack Smart are wonderful! As an independent band we are always looking for professional partners. Pack Smart delivered on every aspect of the service, from web page integration to the final delivery of products. We didn’t experience a single issue and the communication was excellent. We have recommended Pack Smart to a number of Artists/Bands. With their help SKAM achieved number 6 in the UK Rock charts! If you need to make sure you campaign is efficient and delivered on time then Pack Smart are the team for you. We will be using them for all future releases.